• Account-Authorization Codes

  • ANI/CLI Customizations

  • Anonymous Call Rejection

  • Authentication by Digest

  • Busy Lamp Field

  • Call Forwarding

  • Call Forwarding Always

    1. Call Forwarding Busy

    2. Call Forwarding No Answer

    3. Call Forwarding Not Reachable

    4. Find Me (multiple numbers)

    5. Sync with Server

  • Call Logs (Inbound and Outbound)

  • Call Monitoring

    • Automatic Recording

    • Supervising Mode

    • Silent Monitoring

  • Call Notify

  • Call Pick Up

    • Call Pick Up Department

    • Call Pick Up Domain

    • Directed Call Pickup

  • Call Recording

  • Call Return

  • Call Park with Ringback

  • Call Status (Real-time in User Portal)

  • Call Transfer

    • Attended Transfer

    • Blind Transfer

    • Intercom Transfer

    • Transfer to Voicemail

User Features

  • Call Waiting

  • Calling Line ID Delivery Blocking

  • Calling Name Retrieval

  • CDRs

  • Charge or Billing Number

  • Client Call Control (API and User Portal)

  • Conferencing (Multi-Way Calling)

    • Convene Conference

    • Invite Attendees

    • Multiple Conference Rooms

    • Scheduled/Instant Conference

    • Web-based Setup

  • Device Auto Provisioning

  • Direct Inward Dialing

  • Directed Call Park

  • Dynamic Call Park

  • Directed Call Pickup

  • Diversion Inhibitor

  • Do Not Disturb

    • Sync with Server

  • Extension Dialing

  • External Calling Line ID Delivery

  • Hunt Groups

  • In-Call Service Activation

  • Instant Messaging (via XMPP or SIP SIMPLE)

  • Intercom

  • Internal Calling Line ID Delivery

  • Last Number Redial

  • Message Waiting Indicator

  • Music-On-Hold

  • System Default Music-on-Hold

  • Personalized Music-on-Hold

  • Phone Status

  • Presence

  • Privacy

  • Selective Call Acceptance

  • Selective Call Rejection

  • Simultaneous Ring

  • Shared Call Appearance

  • Three-Way Call

  • Two-Stage Dialing

  • Video Telephony

  • Voicemail

    • Default Greetings

    • Customizable Greetings

    • Name Recording

    • Email Notification

    • Voicemail Forwarding

    • Forwarding to Email

    • User Portal (View, Save Delete)

    • Voice Messaging Group

    • Voice Messaging Call Back

  • Web User Portal

    • Contact List with Presence

    • Click to Call

    • Inbound Call Handling Rules

    • Screen Pops

    • Messaging